A designer at heart

Most of my experience in design has been solving problems related to systems connected to my role. My favourite experiences have been when I felt I understood a problem and was allowed to define a solution. The solutions I am most proud of are the ones where I was able to participate in implementing the solution. This happened when I was able to reorganize leather jackets, or when I redefined the translation process. Most recently, I've solved more direct problems: "My problem is I don't have a website". I’ve recently built sites in WordPress, HubSpot or using React. I look forward to digging more deeply into problems, user needs and data in order to iterate and design truly impactful solutions. Rather than building websites, I want to verifiably improve user experiences to meet business needs.

I am seen as an earnest and authentic person who loves to provide and receive feedback. I mainly want to connect with my colleagues and participate in creating a great product. I like to invest myself in a problem-space and really explore the root cause of issues. I am known to ask unexpected questions that search for alternative perspectives and to dig deeper. I am an avid learner and love filling knowledge gaps in anything that seems worthwhile. I am a fan of how user experience design can help improve a company’s bottom line: By focusing on long term product improvements, you’re investing in your business’ reputation which has compounding effects over time. I want to build a connection with my clients and my team to make things better.